ABOUT

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare is a dynamic healthcare company focused on delivering quality, affordable healthcare services. We operate primary care medical and dental centres, day hospitals, and rehabilitation hospitals across South Africa. We are looking for a passionate and experienced Operations Manager: Rehabilitation Hospitals to join our team. This role is crucial in ensuring the efficient management, compliance, and strategic execution of our rehabilitation hospital operations.

CRITICAL OUTPUTS

• Develop, implement, and manage operational strategies to drive efficiency and standardisation.
• Lead hospital teams, ensuring effective staff development and performance management.
• Monitor financial and operational performance to achieve business objectives.
• Ensure compliance with Department of Health (DOH), Department of Labour (DOL), and Occupational Health & Safety (OHS 16.2 A) requirements.
• Foster relationships with medical professionals to drive brand loyalty and patient referrals.
• Oversee patient experience, handling escalated complaints and ensuring high service standards.
• Manage stakeholder communication, ensuring alignment with business goals.
• Drive and oversee key strategic projects and hospital performance initiatives.

REQUIREMENTS

• Education: Related clinical and/or business qualification.
• Experience: Minimum of 5 years’ management experience, preferably in a physical rehabilitation or medical environment.
• Competencies: Strong leadership, stakeholder engagement, problem-solving, and decision-making skills.
• Other: Own transport, willingness to travel frequently between hospitals, and ability to perform under pressure in a fast-paced environment.

All applications can be submitted on https://intercare.simplify.hr/

If you are not contacted within 3 weeks of the closing date please regard your application as unsuccessful.